Easy ordering from their phone
- Register and log in
- Browse your services
- See your pricing
- Choose what they need
- Book a collection
- Choose delivery date and timeslot
- Pay securely online
Product tour
See The Laundry App in action.
From customer ordering to day-to-day administration, see how one platform connects your customers, services, collections and business operations.
Customer experience
Simple enough to use from a phone.
Customers don't need to learn a complicated new system. They open your branded web app, create an account, choose the service they need and place their order.
Because the platform is configured around your business, the services customers see can reflect what you actually provide.
01
Your branded customer app
A direct connection with your customer.
Customers enter through your own branded implementation of The Laundry App rather than a marketplace containing competing laundry businesses.
New customers can register, existing customers can log in, and service availability can be checked before ordering.
- Your business identity
- Customer registration and login
- Postcode availability checking
- Mobile-first interface
02
Multiple services
Customers choose what they need.
One implementation can present multiple service areas clearly from the main customer dashboard.
Laundry, dry cleaning, alterations and other collection-based services can sit together in one easy-to-use customer experience.
- Laundry
- Dry cleaning
- Alterations
- Additional services as required
03
Services & pricing
Your services. Your prices.
Customers can browse the services you offer and see pricing directly within the app.
The service list belongs to your business, so the platform can reflect your actual offering rather than forcing you into a standard marketplace catalogue.
- Clear service categories
- Individual products and services
- Business-controlled pricing
- Easy mobile browsing
04
Place an order
From service selection to collection.
Customers select the items or services they need, choose quantities and continue directly into the collection process.
The entire journey is designed around mobile use, keeping the number of steps between intent and order as straightforward as possible.
- Select services
- Choose quantities
- Book collection
- Pay securely through Stripe
Direct ordering
No App Store. No marketplace. No competing laundry brands.
Customers access your service directly and can add your branded web app to their phone's home screen for convenient access whenever they need you.
Behind the customer experience
Your business stays in control.
The customer-facing app is only one side of the platform. Behind it sits the administration system used to manage the services, users and orders that keep the operation moving.
05
Administration
Manage the business behind the app.
Administrators have access to the operational side of The Laundry App from the same mobile-friendly platform.
The administration area brings together the key parts of your online ordering operation.
- Orders
- Products and services
- Customer users
- Routes and operating dates
06
Order operations
Find, organise and manage incoming work.
The administration tools help you work with the orders generated through the customer-facing app.
Search and filters make it easier to find relevant orders, while route and export tools support the collection operation behind them.
- Search customer orders
- Filter by order status
- Create collection routes
- Export postcode and order data
One connected platform
What your customer sees. What you manage.
Tools to run the service
- Receive orders directly
- Manage products and services
- Manage customers
- Search and filter orders
- Manage order status and delivery
- Create routes
- Export operational data
See the complete system
Want to see how it could work for your business?
Book a demonstration and we'll walk you through both the customer experience and the administration system.
Book a demo